Privacy Policy for Real1
Last updated: [27-05-2025]
Introduction
Real1 (“we,” “our,” or “us”) operates the Real1 mobile application (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
When you use Real1, we may collect the following types of personal information:
- Account Information: Name, email address, phone number
- Profile Information: Profile picture (optional), investment preferences
- Financial Information: Investment amounts, contribution history, ownership percentages
- Authentication Data: Login credentials, session tokens
We automatically collect certain information when you use our app:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, time spent in app, interaction patterns
- Log Data: IP address, access times, error logs
- Supabase: We use Supabase for backend services, which may collect additional technical data
- Payment Processors: When implemented, payment information will be processed by third-party payment providers
We use the collected information for the following purposes:
Core App Functionality
- Account Management: Create and manage your user account
- Investment Tracking: Track your contributions and ownership in property pools
- Pool Management: Facilitate joining and managing saving pools
- Communication: Send important updates about your investments
Service Improvement
- Analytics: Understand how users interact with our app
- Bug Fixes: Identify and resolve technical issues
- Feature Development: Develop new features based on user needs
Legal and Security
- Compliance: Meet legal and regulatory requirements
- Security: Protect against fraud and unauthorized access
- Terms Enforcement: Enforce our Terms of Service
Data Sharing and Disclosure
We Do Not Sell Your Data
Real1 does not sell, trade, or rent your personal information to third parties.
Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services (like Supabase) that help us operate the app
- Pool Members: Basic information (name, contribution amounts) may be visible to other members of the same property pool
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In the event of a merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Audits: Regular security assessments and updates
Your Rights and Choices
Account Control
- Access: Request access to your personal data
- Update: Modify your account information at any time
- Delete: Request deletion of your account and associated data
Privacy Controls
- Opt-out: Unsubscribe from non-essential communications
- Data Portability: Request a copy of your data in a portable format
- Correction: Request correction of inaccurate information
How to Exercise Your Rights
To exercise any of these rights, please contact us at [hello@cuesoft.io].
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Specific Retention Periods:
- Account Data: Retained while your account is active
- Investment Records: Retained for 7 years after account closure for legal compliance
- Usage Data: Retained for 2 years for analytics purposes
Children’s Privacy
Real1 is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Third-Party Services
Our app uses the following third-party services:
Supabase
- Purpose: Backend database and authentication
- Data Shared: Account information, app usage data
- Privacy Policy: Supabase Privacy Policy
Flutter/Google Services
- Purpose: App development framework
- Data Shared: Technical and usage data
- Privacy Policy: Google Privacy Policy
Cookies and Tracking
Real1 may use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze app usage
- Improve user experience
You can control cookie settings through your device settings.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Sending an email notification (for significant changes)
- Displaying an in-app notification
Changes become effective immediately upon posting.
If you have any questions about this Privacy Policy, please contact us:
Email: [hello@cuesoft.io]
Address: [8 The Green, Ste 300, Dover, 19901, Delaware, United States]
Phone: [+234 916 771 2195]
For data protection inquiries specifically, contact our Data Protection Officer at [hello@cuesoft.io].
Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the specific context:
- Contract Performance: To provide our investment platform services
- Legitimate Interests: To improve our services and prevent fraud
- Consent: For marketing communications (where required)
- Legal Obligation: To comply with financial regulations
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to Know: What personal information we collect and how it’s used
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (we don’t sell data)
- Non-Discrimination: We won’t discriminate against you for exercising your rights
Effective Date: [27-05-2025]
Version: 1.0
This privacy policy was generated for Real1 - Property Investment Platform